Last Updated: January 2025
Effective Date: January 2025
1. Information We Collect
Personal Information
When you contact us for services or request a quote, we may collect the following personal information:
- Name and contact information (phone number, email address)
- Service address and location details
- Project descriptions and service requests
- Payment information (when services are provided)
- Communication preferences
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser information
- Pages visited and time spent on our website
- Referring website or source
- Device and operating system information
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide handyman services and respond to service requests
- To communicate with you about your projects and appointments
- To send service quotes and estimates
- To process payments for completed services
- To improve our website and services
- To send periodic updates about our services (with your consent)
- To comply with legal obligations and resolve disputes
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted contractors or suppliers who help us provide services
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfer: In the event of a business sale or merger
- Consent: When you have given explicit consent for sharing
4. Data Security
We implement appropriate security measures to protect your personal information:
- Secure data transmission using SSL encryption
- Limited access to personal information on a need-to-know basis
- Regular security assessments and updates
- Secure storage of physical and electronic records
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your experience:
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand website usage and improve our services
- Marketing Cookies: Used to provide relevant advertisements (with consent)
You can control cookie settings through your browser preferences.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Opt-out: Unsubscribe from marketing communications
- Data Portability: Request a copy of your data in a portable format
To exercise these rights, please contact us using the information provided below.
7. Data Retention
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Service records may be kept for business and tax purposes as required by law. When information is no longer needed, we securely delete or destroy it.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Children’s Privacy
Our services are not directed to children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the “Last Updated” date.
11. Mr. B Handyman Services Contact Information
If you have questions about this Privacy Policy or our privacy practices, please contact us: